Privacy Policy

Introduction
Shokagura Co., Ltd. (“we”, “our”, or “us”) is committed to respecting your privacy and protecting your personal information through the services provided on this website, fermenteria.co (“this website” or “our website”).

Information We Collect and Purpose of Use
When you use our services, we may collect the following types of personal information:

  • Contact information such as your name, address, phone number, and email address

  • Technical data including your browser and device information, IP address, cookie data, and usage logs

This information is used for purposes such as processing orders, shipping products, improving our services, contacting customers, conducting marketing activities, and complying with legal obligations.

Information Sharing
We do not disclose or provide your personal information to third parties except in the following cases:

  • When disclosure is required by law

  • With your prior consent

  • When necessary to provide the service, such as when sharing information with contractors performing services on our behalf

  • When otherwise permitted by applicable laws and regulations

Data Protection
We implement appropriate security measures to prevent loss, destruction, alteration, or unauthorised access to your personal data.

Your Rights
You have the right to request disclosure, correction, addition, deletion, or suspension of use of your personal information at any time. To make such a request, please contact us using the details below.

Use of Cookies
Our website uses cookies to provide you with a better browsing experience. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of some parts of the website.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this website.

Contact
For any enquiries regarding this Privacy Policy, please contact us at:

Shokagura Co., Ltd.
3-14-5 Higashikatsuyama, Aoba-ku, Sendai-shi, Miyagi 981-0923, Japan
Email: team@shokagura.com
Phone: +81-22-797-0885